Shipping policy

Shipping Policy

Last Updated: 10 August 2026

At Eikon Fashion, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Shipping Coverage

We currently offer shipping across India.

Delivery availability may vary for certain remote or restricted locations depending on courier serviceability.

2. Order Processing

Once your order is successfully placed and confirmed, we begin processing it for dispatch.

Orders are generally processed within 1–2 working days, subject to product availability, order volume, and operational conditions.

Orders placed on Sundays or public holidays may be processed on the next working day.

3. Delivery Time

Our estimated delivery time is:

3–7 working days

The actual delivery time may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • High order volumes
  • Transportation delays
  • Remote or difficult-to-service locations
  • Other circumstances beyond our reasonable control

The delivery timeline is an estimated timeframe and not a guaranteed delivery date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Any free-shipping offer will be subject to the terms mentioned with the respective promotion.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared through the contact details provided during checkout.

You can use the tracking information to monitor the status of your shipment.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Attempts

Our logistics partners may make multiple delivery attempts according to their operational policies.

Please ensure that the recipient or an authorized person is available at the provided delivery address.

If an order is returned to us because of repeated failed delivery attempts, incorrect address, incorrect contact information, or unavailability of the recipient, additional charges or re-shipping conditions may apply.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information at checkout.

Eikon Fashion will not be responsible for delays or failed deliveries caused by:

  • Incorrect address
  • Incomplete address
  • Incorrect PIN code
  • Incorrect phone number
  • Incorrect recipient details

If an order has already been dispatched, changes to the delivery address may not always be possible.

8. Delayed Deliveries

Although we aim to deliver orders within the estimated 3–7 working days, unexpected delays may occur due to circumstances outside our control.

These may include:

  • Severe weather
  • Natural disasters
  • Transportation disruptions
  • Courier operational issues
  • Government restrictions
  • Public holidays
  • High-volume periods
  • Other unforeseen circumstances

If your order is significantly delayed, please contact us and we will assist you in checking the shipment status.

9. Damaged Package

If your package appears visibly damaged, opened, or tampered with at the time of delivery, we recommend documenting the condition of the package and contacting Eikon Fashion as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

10. Undelivered / Returned Shipments

If an order is returned to Eikon Fashion because of reasons attributable to the customer, such as:

  • Refusal to accept the package
  • Incorrect or incomplete address
  • Repeated failed delivery attempts
  • Unavailability of the recipient
  • Incorrect contact details

the applicable re-shipping or refund process will be determined based on the circumstances and our applicable policies.

11. Part-COD Orders

Eikon Fashion may offer Part-COD for eligible orders and locations.

For Part-COD orders, a portion of the order value may be payable in advance, while the remaining amount is payable at the time of delivery.

The applicable Part-COD amount and payment terms will be displayed before the order is confirmed.

12. Contact Us

For any shipping-related questions or assistance, please contact us:

Eikon Fashion
Email: eikonfashion05@gmail.com
Phone/WhatsApp: 7772847333
Address: 60, Nagar Was, Ratlam, Madhya Pradesh, India

Grievance Officer

Shubham Kulshrestha
Eikon Fashion
60, Nagar Was, Ratlam, Madhya Pradesh, India
Email: eikonfashion05@gmail.com
Phone/WhatsApp: 7772847333