1. Privacy Policy

Last Updated: 10 August 2026

At Eikon Fashion, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

We may collect the following information when you interact with our website:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information required to process your order
• Information provided when contacting customer support
• Device, browser, IP address, and website usage information

We collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and provide updates regarding your orders
• Provide customer support
• Process returns, exchanges, and refunds
• Improve our products, website, and customer experience
• Prevent fraudulent or unauthorized transactions
• Send promotional communications where permitted
• Comply with applicable laws and regulations

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Eikon Fashion does not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on its own servers.

Payment information is handled by the applicable payment provider according to its security and privacy practices.

4. Sharing of Information

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment gateway providers
• Shipping and logistics partners
• Website and technology service providers
• Customer-support providers
• Government authorities or law-enforcement agencies where required by law

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website usage
• Improve website performance
• Support relevant marketing and advertising where applicable

You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Choices

You may contact us regarding your personal information or privacy-related concerns.

Where applicable under law, you may request access, correction, deletion, or other rights relating to your personal information.

8. Children's Privacy

Our website is intended for general consumers. We do not knowingly collect personal information from children in circumstances where such collection is restricted by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our business, website, technology, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

10. Grievance Officer / Contact

Shubham Kulshrestha
Grievance Officer, Eikon Fashion
Address: 60, Nagar Was, Ratlam, Madhya Pradesh, India
Email: eikonfashion05@gmail.com
Phone/WhatsApp: 7772847333